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Level 2: Operations Management
Module Description
This module aims to:
- Examine the importance of the operations function in organisations;
- Analyse the fundamental issues of facilities location, output planning, inventory control, scheduling, and quality control;
- Emphasise quality and its impact in securing a strategic advantage for manufacturing and service entities.
Module Content
- Defining operations management (process, quality, capacity, inventory)
- Decision making processes for operational business challenges
- Technological impact on business operations
- Quality and quality control issues
- Product development and demand management
- Planning, scheduling, and control of projects
- Just-in-time systems
Indicative Learning Outcomes
On completion of this module, students will be able to:
- Analyse and critique operations decisions using appropriate information and resources
- Critically compare operations management systems of world class producers
- Understand and evaluate requirements for effective inventory management
- Apply understanding of a control process management system
- Assess the advantages and disadvantages of process specialisation and automation
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