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Level 2: Operations Management

Module Description

This module aims to:

  1. Examine the importance of the operations function in organisations;
  2. Analyse the fundamental issues of facilities location, output planning, inventory control, scheduling, and quality control;
  3. Emphasise quality and its impact in securing a strategic advantage for manufacturing and service entities.

Module Content

  • Defining operations management (process, quality, capacity, inventory)
  • Decision making processes for operational business challenges
  • Technological impact on business operations
  • Quality and quality control issues
  • Product development and demand management
  • Planning, scheduling, and control of projects
  • Just-in-time systems

Indicative Learning Outcomes

On completion of this module, students will be able to:

  • Analyse and critique operations decisions using appropriate information and resources
  • Critically compare operations management systems of world class producers
  • Understand and evaluate requirements for effective inventory management
  • Apply understanding of a control process management system
  • Assess the advantages and disadvantages of process specialisation and automation

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