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Level 2: Operations Management

Introduction

Examine the importance of the operations function in organisations; analyse the fundamental issues of facilities location, output planning, inventory control, scheduling and quality control; and emphasise quality and its impact in securing a strategic advantage for manufacturing and service entities.

Module Description

This module aims to:

1. Examine the importance of the operations function in organisations;
2. Analyse the fundamental issues of facilities location, output planning, inventory control, scheduling, and quality control;
3. Emphasise quality and its impact in securing a strategic advantage for manufacturing and service entities.

Module Content

• Defining operations management (process, quality, capacity, inventory)
• Decision making processes for operational business challenges
• Technological impact on business operations
• Quality and quality control issues
• Product development and demand management
• Planning, scheduling, and control of projects
• Just-in-time systems

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