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Level 5: Operations Management

Introduction

Examine the importance of the operations function in organisations; analyse the fundamental issues of facilities location, output planning, inventory control, scheduling and quality control; and emphasise quality and its impact in securing a strategic advantage for manufacturing and service entities.

Module Description

This module aims to:

  1. Examine the importance of the operations function in organisations;
  2. Analyse the fundamental issues of facilities location, output planning, inventory control, scheduling, and quality control;
  3. Emphasise quality and its impact in securing a strategic advantage for manufacturing and service entities.

Module Content

  • Defining operations management (process, quality, capacity, inventory)
  • Decision making processes for operational business challenges
  • Technological impact on business operations
  • Quality and quality control issues
  • Product development and demand management
  • Planning, scheduling, and control of projects
  • Just-in-time systems

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