Terms and Conditions

9. Course cancellation by students
Course cancellations must be communicated formally by letter to the Head of Academic Support, Kaplan Open Learning, West Gate, 6 Grace Street, Leeds LS1 2RP or by email to support@kaplanopenlearning.org.uk

If a student cancels the course having paid the course fees in full, a refund will be made of the module fees paid per uncommenced module less a cancellation charge of £400.

If a student cancels the course having paid for a full level, a refund will be made of the module fees paid per uncommenced module less a cancellation charge of £100.

If a student cancels the course having paid by module, no refund will be made.

Refunds will be made within 28 days of receipt of the cancellation notice and will only be made to the paying party.

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