Home - Terms and Conditions - Course cancellation by students >>
Terms and Conditions
8. Course cancellation by students
Course cancellations must be communicated formally by letter to the Head of Student Support, Kaplan Open Learning, WestOne, 114 Wellington Street, Leeds LS1 1BA or by email to support@kaplanopenlearning.org.uk
If a student cancels the course having paid for one or more levels in full, a refund will be made of the module fees paid per uncommenced module less a cancellation charge of £100 per level.
If a student cancels the course having paid by module, no refund will be made.
If a student cancels the course having applied for a grant, any deposits paid will not be refunded.
Refunds will be made within 28 days of receipt of the cancellation notice and will only be made to the paying party.
